Privacy Policy
Effective January 1, 2026
Heritage Altoona Spray Foam Insulation, altoonasprayfoaminsulation.com, estimates@altoonasprayfoaminsulation.com
Who this policy covers
This policy explains how Heritage Altoona Spray Foam Insulation handles the information you share with us through this website. We're an insulation contractor in Altoona, PA, and we only ask for what we need to answer your questions, set up an estimate and do the work.
It applies to every page of our site, starting with the home page, and to the forms, phone calls and emails that start there. If you'd like to know more about who we are, our About page covers that.
What we collect through our forms
When you fill out our estimate or contact form, we collect what you type in, usually your name, phone number, email, address and a short note about your house or the job. We need your address to come out and look at your attic, walls or crawl space, and we need a phone number or email so we can reply.
Our contact form runs on a third-party form service, so what you enter passes through that service before it reaches us. That provider handles your entry under its own privacy terms.
If you call us or email us directly, we keep the details you give us the same way we keep form entries.
Analytics and cookies
Like most websites, ours may use cookies and basic analytics. A cookie is a small file your browser stores. These tools can record things like which pages you visited, how long you stayed, what kind of device and browser you used and roughly where you were browsing from.
We use this to see which pages people read and where the site needs work. It doesn't tell us your name unless you give it to us in a form.
You can block or delete cookies in your browser settings. The site will still work, though some features may not remember your choices.
How we use your information
We use what you send us to reply to you, schedule and give your estimate, do the job, send invoices and follow up about the work. We may also use it to keep records of past jobs, so if you call back a few years later we know what we did in your house.
We don't sell your personal information. We share it only with people who help us run the business, such as the form service, our email and phone providers, or when the law requires it.
How long we keep it
We keep your information for as long as we need it to answer you, finish your job and keep normal business and tax records. If you reach out and never book, we keep your details only as long as they're useful for following up on that request.
When we no longer need something, we delete it or keep it in a form that no longer identifies you. No system is perfectly secure, but we limit who on our team can see your information and protect it with reasonable safeguards.
Your choices and rights
You can ask us what information we have about you, ask us to correct it or ask us to delete it. We'll do that unless we need to keep a record for a legal or tax reason, and if so we'll tell you.
You can also ask us to stop contacting you at any time. Depending on the state you live in, you may have more rights under your state's privacy law, and we'll honor those when they apply.
Our site isn't meant for children under 13, and we don't knowingly collect their information. If you think a child has sent us something, let us know and we'll remove it.
How to reach us about your privacy
If you have a question or concern about your information, call us at (814) 369-6056 or send a note through our Contact page. Tell us what you'd like us to look at, change or delete, and we'll get back to you.
If we change this policy, we'll post the new version on this page, and it applies from the time it's posted.